Beach Cache
Finding the John D. MacArthur Beach cache #1 was an enjoyable way to start out the New Year but it proved to be a very difficult find. The encrypted additional hint provided at geocaching.com turned out not to be true. This cache was in a pink square tupperware container, about 6 X 6 inches. The […]
Talking To Someone: Reader Feedback
Not everyone agreed with my point about not really wanting to talk to someone. Dale said, "Even the best machine systems fail". He gave an example of how Amazon took his order for a Christmas gift, promised a delivery date, and the gift has still not arrived". His bottom line was, "no dates, no numbers, […]
I Want To Talk To A Human: Not Really
Many people will undoubtedly be very sympathetic with today’s New York Times article, “Customer Service: The Hunt for a Human“. Some will conclude that the increasing difficulty (or impossibility) of talking to a human being, much less one with any authority, is one of the major downsides of the Internet. I don’t feel that way. […]
On Demand Update
Thanks to Wendy Warnecke at IBM for pointing out that my story about On Demand was getting old. I updated the story.
On Demand Revisited
December 24, 2004 Note (this is an edited version of original story written May 23, 2003) In the height of the "dot com" frenzy a class of companies emerged called Application Service Providers (ASP). The ASPs claimed to solve all known business problems by providing applications over the Internet. Solutions covered a wide range of […]
