IBM’s Grassroots Revival

IBM’s Grassroots Revival was a story by Eric Ransdel that ran in Fast Company Magazine twenty years ago. The magazine is tweeting away today celebrating the anniversary. The story is accurate and speaks for itself. Eric did a lot of research and developed a deep understanding of what was going on inside IBM with regard to […]

Technology Adoption

When I upgraded from the iPhone 4S to the iPhone 5, I sold the 4S on eBay and got a very good price for it.  When the rumors about another new iPhone began to firm up, gazelle.com sent emails urging customers to sign up to sell them their current iPhones. Gazelle  has a very nice model […]

Long Live the Fax Machine

Coupon Chile did some research about fax machines and found that there are 46.3 million of them around the world, 17.4 million in the United States. The total faxes sent each year is 16.9 billion, representing 853 miles high of paper, which equates to 2 million trees taken down every year. The fax machine and […]

Healthcare Cost

Yesterday’s post focused on the pain of enrollment for healthcare insurance. The other pain is the cost of the insurance. When I retired from IBM in 2001, my monthly health insurance cost was a little more than $200, including one of my four children who was eligible at that time. For 2014, my monthly cost […]

Health Exchanges

Back in 1995 when my team at IBM was building a website for the 1996 Summer Olympic Games, we learned many lessons about websites. Back then, we said that we had no idea how many people would visit the site, when they would visit, how long they would visit, or what they would do when […]