Hotel Not On Demand

Some people don’t agree with me that we are only 5% of the way into what we can ultimately expect from the Internet, but everyday I see examples that convince me that it is true. Tonight I visited Hilton Hotels online and tried to reserve a room. I got the following user-friendly message…. We’re sorry […]

Power To The People: Still Not Getting It

Open source and open standards are taking hold, big-time. Web access to numerous public and private services are also growing rapidly. The ability to search, find and link to information of all kinds is truly awesome. In spite of this, there are many companies that still seem to be in the dark. GarageTek has a […]

Two New Books

Two new books arrived this week that may be of interest. Naked Conversation – How Blogs are Changing the Way Businesses Talk with Customers by Robert Scoble and Shel Israel is very timely with all that is going on in the world of blogging. I know Robert from Microsoft. He has been active in evangelizing […]

Five Percent (2005)

There is much ebullience about booming online sales. In an interview on CNBC a couple of days ago, the CEO of Circuit City attributed the positive company results "in large part due to on-line sales". Specifically, he said the ability to shop online and then pick up the item in the nearest store twenty minutes […]

Merger Benefits

One company acquiring another company can be a very good thing for customers, shareholders, and management. In the past ten years IBM has made nearly 50 acquisitions that have allowed it to broaden and deepen its Websphere middleware for the Internet. There have been numerous financial services companies that have used mergers as a way […]