The 19th Annual Genesys Partners Venture Dinner — Gen XIX– Tuesday night at the Union League Club in New York attracted nearly 100 venture capitalists, investors, journalists, entrepreneurs, and industry executives. As always, Jim Kollegger — CEO of Genesys Partners and one of the pioneers of the information industry — was an elegant master of ceremonies. He introduced the various sponsors, next day panelists for the SIIA Conference, several startup CEO’s, and a few of us who have been around the block a few times, each to make some comments. Following is a synopsis of what I had to say.
Like a broken record, I offered the normal upbeat view of the future of the Internet but prefaced my remarks by asserting that we are only 10% of the way there. In other words, of all the things that could be done on the Internet that would save us time and make our lives better, only 10% of them are there. It may sound low, but consider retail e-commerce. Although there has been continuous double-digit growth of retail e-commerce for seventeen years, it still represents just 5% of total retail (as of the end of October). I made a side reflection about the fact that while the total United States retail e-commerce for 2012 will come in at somewhere around $200 billion, one company — Amazon — amassed $57 billion in revenue for the year. Why isn’t retail e-commerce 25% instead of 5%? Much is written about that here at patrickWeb but the short version is that there are still a lot of lame web sites. “Click here for the location of our nearest dealer where you can visit” or “call to buy the product you just found” or “Click here to download this form and fax it to us”. How about healthcare? How is it fairing in terms of exploiting the Internet? Oh, if only it could be 5% of the way there! Don’t you love the ubiquitous clipboards at doctor offices where we take a pen and provide a lot of information information that they already have.
I then offered my view of the status of the Internet and health care. This is one man’s view of the evolution of the Internet including the seven characteristics I use every year. The things going on under each characteristic continuously change and Jim asks me once a year to do a thumbnail sketch of my latest thinking.
The sound clip below is from a radio interview on WNZF in Palm Coast, Florida on January 11 with station general manager David Ayers. It was a prelude to a talk at the Community Open Forum educational series at Florida Hospital Flagler the following week. The event was hosted by Bill Tol, development officer for the hospital foundation. You will be able to tell from the twelve-minute interview that Mr. Ayers is quite healthcare-savvy with his comments and questions.
John Patrick with David Ayers on WNZF talking about healthcare