The Call Center
In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization more successful by using the web to be more responsive to customers and constituents. The […]
Your Voice Diagnoses Your Heart
In the United States, about 610,000 people die of heart disease every year, accounting for one in every four deaths.[i] Heart disease is the leading cause of death for both men and women.[ii] Dr. Amir Lerman, director of the Cardiovascular Research Center at Mayo has focused his research on coronary physiology. He conducted a two-year […]
Your Voice Tells It All
If a friend or relative calls you on the phone, and something is wrong in his or her life, you can tell immediately. Could an AI tell also? Yes, and a whole lot more. Using the same machine learning technology an AI can use to tell a cat from a dog or recognize a person’s […]
A Robotic Dog
Sony has been making robotic pets for more than 20 years. As technology has evolved, so has the robo-pup. The latest version of Sony’s Aibo, pronounced eye bo, became available in the United States at the beginning of 2019. Aibo could be perceived as a home automation device when you consider all of its sensors […]
Education for AI
There is no doubt millions of jobs will be absorbed by impending robotic and AI technologies. It is already beginning in the financial and services industries where there is a major push to improve efficiency and replace the decades old infrastructure which handles mundane transaction processing. Millions of new jobs will be created for data […]
