Will AI Help Call Centers? by John R. Patrick
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Will AI Help Call Centers? Written: May 2023 Word count: 896, Reading time: 3.4 minutes In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization […]
Can AI Help Voice Recognition? by John R. Patrick
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Can AI Help Voice Recognition? Written: May 2023 Word Count: 1,042. Reading time: 3.9 minutes Artificial intelligence and facial recognition have the potential to offer many benefits. Travelers will be very happy to have a faster process for boarding a flight. Citizens may feel more secure knowing criminals can be apprehended. Business transactions may be […]
Reenactment and Deepfakes by John R. Patrick
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Reenactment and Deepfakes by John R. Patrick Written: April 2023 Facial recognition issues go much broader and deeper than surveillance. A team of researchers funded by the German Research Foundation published a paper called, “Face2Face: Real-Time Face Capture and Reenactment of RGB Videos“. What the researchers have done is mind boggling. They call it facial […]
Facial Recognition in China by John R. Patrick
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Facial Recognition in China Written: April 2023 Fortune Magazine published an article about facial recognition in China. The title was “Every Step You Take, They’ll Be Watching You”. You might think with a population of 1.4 billion, it would be hard to conduct surveillance over such a large numbers of people. It actually is not […]
Is AI Facial Recognition Good or Bad? by John R. Patrick
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Is AI Facial Recognition Good or Bad? by John R. Patrick Written: April 2023 Last week, I explained the basics of how facial recognition works. There are many pluses and minuses about use of the technology. I would now like to share a couple of examples of my personal encounters with facial recognition. One use case […]