Customer Service

Each and every one of us could write stories about less than perfect Customer Service. Recently, I wrote about a venture to find a GSM Provider that I could use with the Sony Ericsson P900. AT&T Wireless turned out to be the best in terms of coverage and, in spite of their ratings, their customer […]

IBM Happenings: July 2004

The month of July was a hot one for much of the country and also at IBM, with technology and solutions annuncements and acquisitions across the board. Here are the announcements made by the company during the month. The complete index of IBM Happenings by year and month is here. List of Announcements for July […]

Blogging Radio Program

Mena Trott and I will be guests on Sanjog Aul’s AVVAL Radio Talk Show on Technology. The current series of programs is entitled "Managing Technology The Right Way!", and the particular focus tomorrow will be blogging. Mena is co-founder of Six Apart which produces Movable Type (the blogging software which I use) and TypePad which […]

Mobile – update

AT&T Wireless Web site. Pick your password reset hint. Your favorite color was one of the choices. I selected that one and then entered “blue” as the answer. I then got an error message saying the answer had to be a minimum of five characters! So much for red and blue. You might find this […]

AmericanTowns.com

AmericanTowns.com is an online resource where you can find local information related to daily life in Fairfield County in Connecticut, Westchester County in New York, Staten Island New York, Northern New Jersey, Long Island New York, Detroit and some Boston suburbs. The folks at American Town Network, the parent company, have a vision to make […]