Innovation Europe 2005: JRP Townhall Outline

Innovation is alive and well.This is not new and it is global and is very much European.There are many examples. Examples Building of Zaragoza by Romans 2,000 years ago Scanning Tunneling Microscope•  Dr. Gerd Binnig (German) and Dr. Heinrich Rohrer (Swiss) at IBM Research in 1986•  Nobel prize winners•  Set the stage for nanotechnology World Wide Web at […]

Overnight Shipping: Redux

I got a call from New York this morning. The documents that were overnighted and subject of the comedy of errors were delivered at 9:50 AM in the morning. While the shipping company web sites and customer service have a long way to go, their shipping infrastructure is nothing short of amazing. Once you engage […]

June Whirlwind

The month of June will be a whirlwind of activities on the engagements calendar. It started out on Monday with the SLA Conference in Toronto, which I have already written about. The next leg starts tomorrow with a flight to Madrid followed by a train to Zaragoza

Overnight Shipping

The overnight shipping business is extremely competitive and in the end the winner will be the one that does the best job of building an easy to use on demand web site. The overnight companies are all trying hard and have made much progress but, as in all industries, there is quite a hill yet […]

Special Librarians

Toronto is a beautiful city and home of the world’s tallest building. I am fortunate to be there today for the second time in eight months. The flight arrived at 8:15 AM and there was zero wait to get through customs and immigration — quite unlike my prior visit. The occasion is to attend the […]