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e-Government is a really good idea and there are many initiatives underway to make it happen (see Government 2.0). In some respects the U.S. Government has been a model for using the Internet. The IRS e-file program, for example, has been very successful with nearly 99 million individuals filing their federal income tax returns electronically […]

Why Not Mailing IRS Forms is a Good Move

Bill Bischoff’s article in the Wall Street Journal, Why Not Mailing Paper Forms is a Dumb IRS Move, misses the mark of common sense. The IRS plans to save $10 million a year in printing and mailing costs by not filling our mailboxes with forms that more than 90% of us will not use. Mr. Bischoff […]