Are Surveys A Good Idea?
Are Customer Satisfaction Surveys a Good Thing? Witten: October 2020 Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two […]
Warp Speed – A Rushed Job?
Sixty percent of people questioned in November said they would “definitely or probably” take the coronavirus vaccine. In September, the number was 51%, so the trend is good. However, the Pew Research Center said 39% of people polled would definitely or probably not take the vaccine, and 21% of people polled said they won’t take […]
Are Surveys A Good Idea?
Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two questions. First is “Based on your most recent interaction with […]
Key Issues for Healthcare in 2016
The Health Research Institute (HRI) at PwC (formerly PriceWaterhouseCoopers) describes the top health industry issues it sees for 2016. They are summarized below with my own interpretation. You can read the full report at Top health industry trends and issues 2016: PwC. 2016 will see a continuation of high-profile mergers and acquisitions in the healthcare industry. The emerging […]
A Hospital With Health Attitude
Danbury Area Computer Society (DACS) is holding their monthly meeting on Tuesday, May 5, at the Danbury Hospital Creasy Auditorium. I am privileged to be the speaker for the 23rd year. The event is open to the public. The program this year will be a bit different. I will be presenting my new book, Health Attitude: […]
