Customer Service
There have been many stories here over the years related to customer service. The Internet offers the potential for businesses, schools, governments, and hospitals to offer unparalleled customer service. More and more are doing so but there is a long way to go. When I wrote Net Attitude during the summer of 2001 I thought […]
The Ghost Of Christmas, Yet to Come
The Ghost Of Christmas, Yet to Come (Read to the tune of “Twas the Night Before Christmas”) by Dr. David Kramer December 6, 2007 Twas a month before Christmas, and all through the boardroom, The Directors were dreaming of how their hospital might bloom. SG2 data presented, their retreat well behind them, A “vision” was […]
WiFi Update No. 16
WiFi is alive and prospering with JiWire now reporting that there are 215,777 free and paid WiFi hotspots in 135 countries. JiWire’s WiFi Hotspot Finder makes it easy to locate wireless Internet access around the globe but there are also a number of other tools available. I like the JiWire Hotspot Finder plugin for Skype. […]
IBM Happenings: November 2007
The month of November was one of the fastest paces for news that I have seen since "IBM Happenings" blog started in June 2004. The month was filled with a slew of announcements in hardware, software, services, acquisitions, and strategic alliances. One of the most interesting announcements to me was that IBM’s Blue Gene/L supercomputer […]
IEEE
The Institute of Electrical and Electronics Engineering (IEEE) Board of Directors has elected John R Patrick as an IEEE Fellow, effective 1 January 2008. The Member Grade of Fellow is conferred in recognition of unusual and outstanding professional distinction. It is awarded at the initiative of the IEEE Board of Directors following a rigorous nomination […]