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ToolboxWhat brought me to the Doral Golf Resort in Miami is a conference where I will be discussing my thoughts about the future of the Internet with management and clients of CSG Systems, Inc. CSG is a leading provider of outsourced billing, customer care and print and mail solutions for the cable, broadband, and satellite companies. If you get a bill every month from your cable company, for example, chances are that it was printed and mailed by CSG.
The Doral is always busy but yesterday when I arrived there were 37,000 people here to watch the Ford Golf Championship. I am not a golfer and know very little about the sport but I certainly respect the professionals who were here. Tiger Woods and the others perform way beyond what most people would consider perfect.