Are Customer Satisfaction Surveys a Good Thing? Witten: October 2020 Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on …
Power to the People During the summer of 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It.[i] There was still a lot of skepticism about the Internet, similar to …
Written: December 16, 2021 Major information technology (IT) breaches are becoming a daily occurrence. The news coverage has centered on hacking and hackers. The bigger story, in my opinion, is the failure of government and business leaders to prevent …
Written: December 10, 2021 The United States House of Representatives Financial Services Committee held its first hearing on digital assets on Wednesday, December 8, 2021, more than 10 years after the birth of crypto. The House is not known for …
Printed on my Dremel 3D45 3-D printer, except for the small shiny one in the back row. Added coloring by my wife. I wish everyone a Happy Thanksgiving season and hope we are all mindful of those not so fortunate. …