Where Were You When…?

November 1995 (edited September 11, 2003, November 23, 2011, and November 22, 2013) Most of us remember vividly where we were on September 11, 2001. In my case, I was in Danbury, Connecticut in the board room at Bristol Technology meeting with their CEO, Keith Blackwell. Remember where you were when you first heard that […]

IBM’s Grassroots Revival

IBM’s Grassroots Revival was a story by Eric Ransdel that ran in Fast Company Magazine twenty years ago. The magazine is tweeting away today celebrating the anniversary. The story is accurate and speaks for itself. Eric did a lot of research and developed a deep understanding of what was going on inside IBM with regard to […]

Long Live the Fax Machine

Coupon Chile did some research about fax machines and found that there are 46.3 million of them around the world, 17.4 million in the United States. The total faxes sent each year is 16.9 billion, representing 853 miles high of paper, which equates to 2 million trees taken down every year. The fax machine and […]

Health Exchanges

Back in 1995 when my team at IBM was building a website for the 1996 Summer Olympic Games, we learned many lessons about websites. Back then, we said that we had no idea how many people would visit the site, when they would visit, how long they would visit, or what they would do when […]

Giraff Plus

Conventional wisdom points to a shortage of nurses in healthcare.  The number of elderly is climbing and so is the number of retiring nurses.  The Wall Street Journal this morning reported that one percent of chronically ill patients consume 22% of healthcare expenditures.  Elderly patients get shuffled back and forth to multiple providers resulting in […]