Hiring the Right People
Glassdoor, one of the world’s largest job and recruiting sites, commissioned a research study which concluded 95 percent of employers have made hiring mistakes by recruiting the wrong people. each year.[i] According to the Harvard Business Review, 80% of employee turnover occurs because of bad hiring decisions, often because the new hire did not fit […]
The Call Center
In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization more successful by using the web to be more responsive to customers and constituents. The […]
Robot Attitude in Sun and Surf
Get a small glimpse of my upcoming book, Robot Attitude: How Robots and AI Will Make Our Lives Better in the April issue of Sun and Surf Magazine. This is my third article in an issue of Sun and Surf. Click here to enjoy the entire magazine, and flip to page 18 to see my […]
Precision Hip Replacements
When I first started having knee pain many years ago, an orthopedic surgeon told me he thought the problem may have arisen because one of my legs is a fraction of an inch shorter than the other. Such a condition may exist with many people who never notice the difference. However, if you are running […]
Finding a Security Flaw in Internet Voting is a Good Thing
Swiss law guarantees that every Swiss citizen has the right to vote, whether or not they currently live in the country. Overseas citizens have previously pushed for e-voting, arguing that postal methods are frequently delayed, making them unreliable. Votes are also a much more common occurrence in Switzerland, whose system of direct democracy calls for […]
