American consumers have a strong demand for unblemished fruits and vegetables. Satisfying that demand requires hundreds of thousands of workers who have the skills to plant the fields, tend the crops, harvest the produce, and pack it and prepare it…
Category: Artificial Intelligence
Combatting Fraud
About 10 percent of the property and casualty insurance industry’s incurred losses and loss adjustment expenses each year are fraudulent[i] During the five-year period from 2013 to 2017, the fraud amounted to approximately $30 billion each year.[ii] The most common…
Hiring the Right People
Glassdoor, one of the world’s largest job and recruiting sites, commissioned a research study which concluded 95 percent of employers have made hiring mistakes by recruiting the wrong people. each year.[i] According to the Harvard Business Review, 80% of employee…
The Call Center
In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization…
Your Voice Diagnoses Your Heart
In the United States, about 610,000 people die of heart disease every year, accounting for one in every four deaths.[i] Heart disease is the leading cause of death for both men and women.[ii] Dr. Amir Lerman, director of the Cardiovascular…
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