Customer Retention
Everyday we get more reminders that we are just a few percent of the way into what the Internet has in store for our business and personal lives. A friend in IBM UK Ltd., just wrote and told me about his experience in applying to re-mortgage his home. The bank, which I will call UKBank […]
Conference Update (Demo 2003)
Click image to enlarge The snow on the ground was was beautiful during the return flight from Phoenix to the East last night. Lifting it in a snow shovel today was not quite as nice an experience. On Sunday I’ll be heading to Dallas to speak at SHARE. SHARE Inc. is a non-profit, voluntary organization […]
Demo 2003 : The Westin Kierland – Scottsdale, Arizona
Demo is one of a few conferences I attend regularly — this year was the eleventh year for me. The program this year was very interesting as usual including 61 companies showing off their technologies and solutions. Forty nine companies were on stage and another 19 got a “hot seat” where they received sixty seconds […]
The Home Office
The Hartford Courant ran a story this morning called, The Home Office, by Rebecca Reisner. I was pleased to be able to spend an hour on the phone with her to offer my thoughts. Since I have been spending most of my waking hours in my home office for some years I have a lot […]
My Phones
I appreciate the feedback that my last story helped clarify GSM and SIM for some readers. The main question I am getting is about what phone I use personally. For most of 2001 and 2002 I used the Kyocera Smartphone with service provided by Verizon. The Smartphone is an excellent phone but the screen is […]