Books – 1Q 2004

There are millions of books for sale and thousands of new ones are published every week. The percentage of books that will reach the "Top 10" list rounds to zero. The marketing of books is more art than science and got an education with my own book. If I were doing it over again, I […]

Go Figure

The "Go Figure" series will report on things that don’t make sense to me. Perhaps a story that is unbelievable or incredible in some way. Demand for a product is down so the company raises prices or a person is cold so they turn down the thermostat. Sometimes there is more to the story than […]

Go Figure – Part 1

Ted Bridis at the Associated Press wrote a story last week called Executives Criticize the Tech Industry. The complaints by the Business Roundtable, a trade group for executives of 150 of America’s largest corporations, reflect frustration over the "expense and hassle of keeping their computer networks safe for consumers". The group says that attacks by […]

Haggis, anyone?

Over the years I have been very fortunate to be able to travel to many countries around the world to talk about "The Future of the Internet", but for some unexplainable reason, I had never been to Scotland — until this week. It was a wonderful experience for which I am thankful. The Royal Bank […]

Local Fulfillment – Part 3

Thanks to Wolfgang Jung at IBM Deutschland GmbHR for telling me about how REI Inc., the outdoor sporting goods retailer, is using IBM E-Commerce Software for local fulfillment. It is great to learn that there are more retailers doing this than I realized. According to a story in Internet Retailer, REI’s in-store pickup is producing […]