Overnight Shipping: Redux
I got a call from New York this morning. The documents that were overnighted and subject of the comedy of errors were delivered at 9:50 AM in the morning. While the shipping company web sites and customer service have a long way to go, their shipping infrastructure is nothing short of amazing. Once you engage […]
June Whirlwind
The month of June will be a whirlwind of activities on the engagements calendar. It started out on Monday with the SLA Conference in Toronto, which I have already written about. The next leg starts tomorrow with a flight to Madrid followed by a train to Zaragoza
Overnight Shipping
The overnight shipping business is extremely competitive and in the end the winner will be the one that does the best job of building an easy to use on demand web site. The overnight companies are all trying hard and have made much progress but, as in all industries, there is quite a hill yet […]
Special Librarians
Toronto is a beautiful city and home of the world’s tallest building. I am fortunate to be there today for the second time in eight months. The flight arrived at 8:15 AM and there was zero wait to get through customs and immigration — quite unlike my prior visit. The occasion is to attend the […]
Phishing – Part 4
"Phishing" continues to be one of the most fraudulent activities happening on the Internet. A lot of people are still not aware of phishing and, more alarming, a non-trivial number of people are being caught off guard by it and providing their personal and finananical information to perpetrators of fraud . According to the Anti-Phishing […]
