Innovations That Will Change Our Lives
The annual “IBM Next Five in Five” is a list of predicted innovations that have the potential to change the way people work, live and play over the next five years. The list is based on market and societal trends expected to transform our lives, as well as emerging technologies from IBM’s Labs around the […]
IBM Happenings: December 2007
The month of December was a busy one at IBM. The month was filled with a slew of announcements in hardware, software, services, acquisitions, and strategic alliances. The announcements made by the company during the month are below. The complete index of IBM Happenings (by year and month) is here. List of Announcements for December […]
Christmas 2007
There is much that could be said about the hundreds of miles of driving to see family and then a houseful of family and good times before during and after Christmas. I won’t bore readers of the blog about that but there is one thing I would like to share about one special gift I […]
Privacy City
One element of privacy on the Internet is "Opt in" versus "Opt out". When you register at a web site you will often see a small box to be checked giving you the “option” to be included or not included in subsequent emails making offers to you. Opt in means you proactively choose to be […]
Customer Service
There have been many stories here over the years related to customer service. The Internet offers the potential for businesses, schools, governments, and hospitals to offer unparalleled customer service. More and more are doing so but there is a long way to go. When I wrote Net Attitude during the summer of 2001 I thought […]
