Frequent Guest Programs
Hotel chains have made progress with integrating their systems since I first wrote about my frquent guest experience in Net Attitude — but they have a long way to go. Today I called Hilton Hotels to reserve a room for an upcoming wedding in the mid-west. I called rather than using the web site because […]
Marvelous Mozart Update
The story about the Marvelous Mozart Concert has been updated to include a review in the Danbury News-Times by Jim Pegolotti.
