Are Surveys A Good Idea?
Are Customer Satisfaction Surveys a Good Thing? Witten: October 2020 Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two […]
Final Survey Results
I was hoping for 100 responses to the SurveyMonkey, and you delivered 146! This is really great! Thanks so much. Your response represents almost 15% of the current 1000+ subscribers, and is definitely statistically significant. In the the following paragraph, I will summarize the results. This will be followed by graphics to show bar graphs […]
Are Surveys A Good Idea?
Surveys have the potential to be very useful tools for any organization to gain insight about their customers, products, and services. The number of surveys presented to us is on the rise but, in my opinion, most are misdirected. The typical survey basically asks two questions. First is “Based on your most recent interaction with […]
