South Africa 2008 – Luggage Back Too
There is much to write about Africa and Internet technology, but I can not resist sharing about our luggage. We waited in line along with many others to provide information about the size and color of the missing bags. The agent entered the information and gave us a printout that was clearly from a decades-old […]
Backup To The Rescue
The ThinkPad T60p had been acting strangely for a few weeks and I had a hunch it was going to crash. Unfortunately, it did. I called Lenovo support at 6PM Monday night and they determined that the problem was the "motherboard" needed replaced. The shipping carton arrived on Tuesday, they received the ThinkPad in Memphis […]
Customer Service
There have been many stories here over the years related to customer service. The Internet offers the potential for businesses, schools, governments, and hospitals to offer unparalleled customer service. More and more are doing so but there is a long way to go. When I wrote Net Attitude during the summer of 2001 I thought […]
Postal Parking – Redux
The story about the shortage of parking at the U.S. Post Office in Ridgefield brought some reaction, as expected. Some people feel the electronic alternative is nice if you have time to learn how to do it. Fair reaction but it strikes me that even more time is spent in line to park and even […]
Postal Parking
In the town where I live people don’t like the shortage of parking at the U.S. Post Office and so a proposal was born to tear down a nearby house and create an expanded parking lot. A debate has now arisen over the merits of tearing down the house, whether it is historic or not, […]
