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Current Events by John R. Patrick – 06/02/2023

I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or is about me.The Current Events by John R. […]

Current Events by John R. Patrick – 05/26/2023

I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or is about me.The Current Events by John R. […]

Current Events by John R. Patrick – 05/19/2023

Current Events by John R. Patrick – 05/19/2023 I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or […]

Will AI Help Call Centers? by John R. Patrick

Will AI Help Call Centers? Written: May 2023 Word count: 896, Reading time: 3.4 minutes In 2001, I wrote Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It. The focus was to share with organizational leaders how they could use a “net attitude” to make their organization […]

Current Events by John R. Patrick – 05/12/2023

Current Events by John R. Patrick – 05/05/2023 I changed the name of this section from What’s new? to Current Events by John R. Patrick. Feedback told me there was some confusion about “news”. The In The News section contains news about a new publication by me or a news story which mentions me or […]