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On Demand Update

Thanks to Wendy Warnecke at IBM for pointing out that my story about On Demand was getting old. I updated the story.

On Demand Revisited

December 24, 2004 Note (this is an edited version of original story written May 23, 2003) In the height of the "dot com" frenzy a class of companies emerged called Application Service Providers (ASP). The ASPs claimed to solve all known business problems by providing applications over the Internet. Solutions covered a wide range of […]

The Bubble: Reconsidering the Boom and the Bust

Rob Norton asked me to write the essay below. Many thanks to Rob for his editing assistance. The essay was published by Booz Allen Hamilton in their magazine, Strategy+Business, Issue 37, Winter 2004. Best Business Books 2004 The Bubble – Reconsidering the Boom and the Bust by John R. Patrick As Internet companies began to […]

Weekends On Demand — Reader feedback

Yesterday I described my experience with the process of moving frequent flier miles from American Express to Continental Airlines. Paul Shanek, who is vp of sales & marketing at Leapstone Systems, Inc. in Somerset, New Jersey wrote to say he had seen the same message — saying it would take five days to transfer the […]

Five Days?

I have written a number of stories in patrickWeb about web services, a set of standards that allow for web sites to send messages to each other. If you have any doubts about whether this is needed, consider the following. I went to American Express’s MemberMiles site to move some miles to Continental Airlines. The […]